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Terms & Conditions

Terms and Conditions

These Terms and Conditions (the "Agreement") govern your use of Wooly Bingo ("Platform", "Website", or "Service"), including but not limited to, our online bingo and casino games, promotions, bonuses, deposits, withdrawals, account management, and any other related activities. By accessing, browsing, registering an account, participating in the Platform's services, or otherwise using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Acceptance of the Terms

  1. These Terms constitute a binding agreement between you (the "User", "Player") and Wooly Bingo.
  2. By accessing and using the Platform, you confirm your intention to accept these Terms in their entirety.
  3. If you do not wish to agree with any or all of these terms, please do not use the Website.

Eligibility Requirements

  1. The User must be at least 18 years old (or as otherwise specified by applicable law) and have attained the age of majority in your jurisdiction.
  2. Users from restricted jurisdictions are prohibited from registering an account on our Platform.
  3. You may only hold one account per household.

Minimum Age Requirements

The minimum age to use Wooly Bingo's services is 18 years old, or as otherwise specified by applicable law.

Geographic Restrictions

  1. Certain countries and territories are restricted due to licensing requirements or other regulatory obligations.
  2. Users from these jurisdictions are prohibited from registering an account on our Platform.
  3. The list of restricted countries may be updated periodically; it is the User's responsibility to remain informed about any changes.

Account Registration Rules

  1. To create an account, you must provide accurate and complete information as requested by Wooly Bingo.
  2. You agree to maintain the accuracy and up-to-date status of your account details at all times.
  3. Failure to do so may result in account restrictions or closure.

One-Account-Per-User Policies

  1. Users are only allowed one active account on our Platform, per household.
  2. Opening multiple accounts is considered a serious infraction and will be addressed accordingly.
  3. Any bonuses, rewards, or other benefits obtained by breaching this provision may be cancelled or voided.

Identity Verification and KYC

  1. Wooly Bingo reserves the right to request additional verification information for account security purposes, including but not limited to: proof of address, identification documents, etc.
  2. You agree to cooperate with our verification procedures as requested.
  3. Failure to comply may result in account restrictions or closure.

Account Accuracy Obligations

  1. Users must provide accurate and up-to-date personal details at all times.
  2. Providing false information is considered a serious infraction and will be addressed accordingly.
  3. Any benefits, rewards, or other advantages obtained by breaching this provision may be cancelled or voided.

Account Security Responsibilities

  1. You are solely responsible for maintaining the security of your account login credentials and password.
  2. You agree to immediately inform Wooly Bingo if you suspect unauthorized access to your account or any compromise in its security.
  3. Wooly Bingo will not be liable for losses resulting from failure to maintain account security.

Login Credentials and Password Protection

  1. Your chosen username, email address, and password are unique identifiers that grant access to our Platform's services.
  2. You agree to keep these credentials confidential at all times.
  3. Sharing or distributing login details to anyone is strictly prohibited.

Restricted Behaviour and Prohibited Activities

Wooly Bingo may restrict or suspend your account if we determine you have engaged in any of the following behaviors:

  1. Hacking, cracking, exploiting software bugs, or using cheats or other devices to manipulate gameplay results.
  2. Tampering with game codes, outcomes, or player interactions in a way that unfairly impacts our Platform's services or integrity.
  3. Sharing passwords or engaging in any behavior likely to be detrimental to the Platform's security.

Multi-Accounting and Fraud Prevention

  1. Creating multiple accounts using different IP addresses or proxy servers is strictly prohibited.
  2. Attempting to deceive, manipulate, or circumvent Wooly Bingo's systems may result in immediate account suspension or closure.
  3. Repeated infractions will lead to permanent exclusion from our services.

Bonus and Promotion Rules

  1. Offers made by Wooly Bingo are valid as long as specified and subject to withdrawal at any time without prior notice.
  2. Users must meet all the criteria necessary for an offer, including wagering requirements, deposits, or gameplay actions within stipulated timeframes.
  3. Abusing these rules may result in cancellations of bonuses and promotions, as well as penalties against your account.

Wagering and Gameplay Conditions

  1. The minimum bets required to participate in various games are specified on our website; you agree not to exceed maximum betting limits for any individual hand or spin.
  2. Winning outcomes from gameplay will be paid out based upon the odds offered by Wooly Bingo at the time of placing your bet.
  3. All games have a house edge and other factors contributing to potential losses.

Bonus Abuse Prevention

Wooly Bingo reserves the right, without prior notice, to cancel any account if we suspect bonus abuse or exploitation of promotions through manipulative behavior.

Deposits and Withdrawals (if supported by source material)

  1. You agree that your deposit funds are held in a non-interest-bearing escrow for as long as necessary.
  2. A certain number of withdrawals per month may be subject to processing times, fees, or additional requirements; please check our website for the most up-to-date information.

Verification Before Withdrawals

Wooly Bingo has the right to request identification and proof-of-residence documents from users who initiate a withdrawal above specified thresholds before transferring winnings into their account(s).

Processing and Review Procedures

  1. We will review your claim in accordance with applicable laws, our internal policies, and this Agreement.
  2. Your documentation and records may be passed on to relevant authorities or partners if necessary.

Responsible Gambling Expectations

Wooly Bingo acknowledges the risks associated with problem gaming behavior; therefore:

  1. Users are required to participate actively in monitoring their betting habits via tools made available by us.
  2. Excessive play patterns might trigger an account review, and a self-exclusion request may be initiated according to your preferences.

Self-Exclusion and Account Restrictions

Wooly Bingo has the right to temporarily suspend or permanently close User accounts for various reasons including but not limited to:

  1. Suspected fraudulent activity,
  2. Non-compliance with our policies,
  3. Withdrawal of consent to receiving promotional emails or other communication,

or at any point without prior notice in order to maintain fairness and ensure compliance with applicable law.

Game Fairness and RNG Systems

Wooly Bingo utilises Random Number Generators (RNGs) for determining game outcomes, ensuring randomness, integrity, and equality. We test them periodically as an ongoing commitment to ensuring a fair gaming environment.

Technical Interruptions or Voided Gameplay

  1. In the event of a technical issue, all gameplay may be voided; Wooly Bingo will communicate the outcome via email.
  2. The Company is not responsible for any financial losses related to temporary outages or technical errors affecting game accessibility.

Suspension or Closure of Accounts

Wooly Bingo reserves its right to terminate your account at any point if it determines that you have engaged in prohibited activities, including but not limited to multi-accounting, cheating, exploiting bugs, unauthorized usage of tools provided for the player’s benefit and more.

Intellectual Property and Platform Ownership

  1. The materials displayed or made available on our Website are owned by Wooly Bingo and protected under applicable laws.
  2. You acknowledge that these Terms do not grant you any proprietary rights to ideas, concepts, games, content or services created/owned/distributed through the Service.

Limitation of Liability

Wooly Bingo shall not be responsible for consequential damages (losses, loss of business) suffered due to account closure, inability to use our Platform, or other reasons related to this Agreement. In cases where such damages do arise under specific circumstances including without limitation as a result of breach of contract by Wooly Bingo your liability may at any time exceed the amount available.

Modification of Terms

  1. These Terms are subject to change and modifications.
  2. The most recent version will be posted online; Users acknowledge their responsibility to check for updates periodically.

Contact or Support Guidance

For assistance with these terms, or if you have questions about Wooly Bingo's services:

Applicable Licensing or Regulatory Oversight

  1. All matters governed by these Terms are subject to applicable laws, including but not limited to those related to gaming regulation and compliance.
  2. Wooly Bingo operates under the licence issued for a specific country/region; all relevant legal frameworks must be followed.

Wooly Bingo reserves its right at any point in time without prior notice or announcement whatsoever due to new market changes, legislative updates or other unforeseen circumstances:

  • Amend this Agreement;
  • Change the Terms and Conditions;

to ensure the platform remains compliant with regulations.